Returns And Exchanges

Our Return Policy is 30 days.

After 30 days unfortunately we can’t offer you a refund or exchange. Your item must be unused, in the original condition and in the original packaging.
RETURN or EXCHANGE PROCESS

Please click our Customer Service link include your order number with your reason for return and requested resolution. We will contact you within 24hrs.

 REASON FOR RETURN:

  1. Received the wrong Item
  2. Damaged during shipping
  3. Inaccurate website description
  4. Does not fit
  5. Dissatisfied with style
  6. Dissatisfied with colour
  7. Purchased Mistakenly
  8. Late delivery
  9. Gift
  10. Was charged for extra Item received

 REQUESTED RESOLUTION:

  1. Please refund to original payment method
  2. Please refund to original gift card
  3. Please exchange to the following item:

 Please click our Customer Service link include your order number with your reason for return and requested resolution. We will contact you within 24hrs.

HOW TO SIZE MY WRIST

 

In this guide, we will show you exactly how to measure your wrist for a guaranteed fit.

Need a tape measure? Print the PDF download and have your bracelet size determined in minutes.

 

 
SIZING GUIDELINE for a "SINGLE WRAP BRACELET" 
Need a tape measure? (DOWNLOAD HERE)

Step 1: Measure your wrist with a flexible tape measure or a strip of paper just below the wrist bone, where you would normally wear your bracelet.
Step 2: If you're using a plain strip of paper, mark your size with a pen, then measure the length with a ruler.  This is your wrist size.
Step 3: To find your bracelet size, take your wrist measurement and add a 1/2 inch or 1.2 cm.
Now you are ready to select the closest available measurement for your order.  
 
 
SIZING GUIDELINE for a "DOUBLE WRAP BRACELET"
 Need a tape measure? (DOWNLOAD HERE)

Step 1: Measure your wrist with a flexible tape measure or a strip of paper just below the wrist bone, where you would normally wear your bracelet.
Step 2: If you're using a plain strip of paper, mark your size with a pen, then measure the length with a ruler.  This is your wrist size.
Step 3: To find your DOUBLE WRAP bracelet size, take your wrist measurement, multiply that number by 2, and add 1 inch or 2.5 cm.
Now you are ready to select the closest available measurement for your order.

TAPE MEASURE AND SIZING INSTRUCTIONS (PDF) (DOWNLOAD HERE




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